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Frequently asked questions

All orders shipped via courier.

Your order will be delivered during business hours.

Shipping is free for orders over $100. If your order is under $100 the cost of shipping will be displayed when you checkout.

We can ship to any business or residential address in Australia. We do not ship to P.O Box addresses.

Please allow 3 to 5 business days for the delivery of your order.

You can make a payment online securely with Visa and MasterCard. There is no surcharge for credit card or debit card payments.

Peacock Bros. will be the reference on your bank statement.

We take appropriate security steps and measures to protect your privacy against any unauthorised access, alteration, disclosure or destruction.

We use the latest 256 bit SSL encryption standards to protect customer information.

Please choose carefully as credits & refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the products cheaper elsewhere.

A product restocking fee of 15% will apply for returned product.

All product return requests need to be made within (7) seven working days of receiving your order.

A returns material authorisation (RMA) form needs to be completed and returned for all product returns & warranty claims. 

Please Contact us for this form.

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